About the program:
This blended learning program is designed to provide a comprehensive understanding of the implementation and practical challenges of ISO/IEC 17025:2017 standards for testing and calibration laboratories. It covers the essential principles, operational frameworks, and good laboratory practices.
Program Structure
This program follows a blended structure, incorporating e-learning, classroom sessions, and real-world laboratory exposure to ensure a comprehensive learning experience. The structure is as follows:
1. E-Learning:
- Participants will receive access to the e-learning course material 07 days prior to the program date.
- The course will cover ISO/IEC 17025:2017 fundamentals, including its requirements and practical applications.
- It is mandatory for participants to complete the e-learning module and pass the associated exam before proceeding to the onsite sessions.
2. Classroom Sessions:
- The onsite sessions will focus on practical implementation and advanced concepts related to ISO/IEC 17025:2017.
- Key activities include:
- Recap and Discussions: Reviewing the e-learning content and clarifying any doubts.
- Workshops and Exercises: Hands-on activities such as preparing quality management documents, performing gap analyses, and performing internal audits.
- Expert Lectures: In-depth sessions on documentation, roles and responsibilities, accreditation scope, and gap analysis techniques.
- Interactive Q&A sessions and group discussions will provide opportunities for collaborative learning.
3. Laboratory Visit:
- Participants will visit an accredited laboratory to observe the good practices related to implementation of ISO/IEC 17025:2017 requirements.
- Activities during the visit include:
- Understanding real-world applications of laboratory management systems.
- Observing operational workflows, quality controls, and compliance mechanisms.
- Discussions with laboratory personnel to gain insights into challenges and best practices.
- Post-visit, a debriefing session will be held to address queries and summarize key learnings.
Program broadly covers:
- ISO/IEC 17025:2017 Fundamentals: Comprehensive understanding of the requirements, implementation, and operational benefits for testing and calibration laboratories.
- Strategic Problem-Solving: Identifying and addressing key challenges in accreditation, compliance, and quality management systems.
- Hands-On Expertise: Developing real-world skills in creating, implementing, and auditing quality management systems.
- Significance of ISO/IEC 17025: The role of standardized practices in ensuring reliable, accurate, and repeatable testing and calibration results.
- Global and Local Context: Adapting laboratory practices to meet international standards while addressing specific regional challenges.
- Documentation Essentials: Step-by-step guidance on preparing quality documents, standard operating procedures, and retained records to meet ISO/IEC 17025 standards.
- Roles and Responsibilities: Clearly defining and delegating responsibilities among quality managers, including technical heads, authorized signatories, testing and calibration engineers and other laboratory staff.
- Scope and Gap Analysis: Techniques to identify gaps, define the scope of accreditation, and implement targeted corrective actions for laboratory compliance.
- Measurement Reliability: Understanding measurement uncertainty evaluation and proficiency testing for consistent and traceable results.
What’s Included:
- Course Material: Participants will receive soft copies of the learning materials covering ISO/IEC 17025.
- Interactive Exercises and Workshops: Real-life case studies and hands-on group exercises ensure an engaging learning experience.
- Q&A Sessions: Dedicated time to address participant questions, fostering a deeper understanding through discussions.
- Certificate:
- A 'Certificate of Competency' will be issued to participants who attend the program & pass the final exam.
- Those who do not pass the exam can attempt the exam once more, and those who cannot pass in the second attempt, will receive a 'Certificate of Participation'.
- The certificate includes a unique ID or QR code for verification on the program portal.
- Pre and Post Evaluation: Tools to quantify knowledge improvement and align learning outcomes effectively.
Prerequisites:
No formal prerequisites are required. However, a basic understanding of environmental, social, and sustainability concepts will provide an advantage.
Who Should Attend?
- Quality/ Technical Managers in laboratories
- Laboratory technicians
- Calibration specialist
- Consultants
- Quality Professionals
- Assessors
- Regulators, Internal Auditors, etc.
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