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EQUEST: FREQUENTLY ASKED QUESTIONS (FAQ)

What is eQuest?
eQuest is an online platform run by Quality Council of India(QCI). It provides e-learning courses in the following categories such as Quality, Education, Healthcare, laboratory, Agriculture, Environment etc.

How do I get in touch with eQuest?
For all queries related to eQuest, you can mail us at equestsupport@qcin.org

How to apply for an e-learning course at eQuest?

If you are an applicant, please visit our Homepage. Then select the desired programme. In the following stages, we are simplifying the entire process of registration for the course:
1: Select the programme
2: Press the Buy Course Button
3: Click the View Cart
4: Click the Proceed to Checkout Button
5
: Fill up the Billing Detail 
6: Then press the Place Order Button 
7: System will direct you to the Payment Gateway
8: After payment, you will receive an invoice (A confirmation email with your name, order number and the payment amount.)
9: You should keep this email for your records for further communication.
10: Remember your Username and Password for subsequent login.
11: If you have already registered, i.e. you are an existing user, click the “LOGIN” button.

Please read the given details carefully about the programme, eligibility criteria, fee structure, time span of course, etc.

How do I access all courses?
You have to register with eQuest. You should press the programme tab on our homepage or visit all courses page. Then you should select the desired programme.

Where can I find more information about the programme?
Each programme or course has its details on its page. Please visit the respective page of the programme by selecting your course from All Courses Section.

What’s payment process?
For all programmes, the payment process is done by an eQuest’s third-party vendor (payment gateway). The learner will be re-routed to a secure website to complete the payment transaction.

The fee can be paid by following methods:

  • Credit Card (Master/Visa)
  • Debit Card (Master/Visa/Rupay)
  • Net Banking
  • ATM Card(Any bank )
  • Cheque(Only Applicable for Bulk Buying)

How do these courses work?
The courses will be delivered in two stages:
Stage I:
 Participation certificate via the current online Programme.
Stage II: Professional certificate via proctored examination and a physical workshop wherever required.

Who can apply for the programme?
Each course has separate criteria.

Where are the programmes held?
All programmes are going to run on our e-learning platform. All applications must be submitted online using eQuest platform. Offline paper applications or email-based applications will not be accepted.

How one can proceed?
All the courses are designed to be completed within a stipulated time frame as indicated in each course detail. All these time-bound courses will be taught online in a self-paced learning mode. Learners can participate from anywhere, anytime and any device.

What’s breakup of the modules?

  • Courses are split into modules of 30 minutes each.
  • Courses will be delivered using a combination of e-lectures, video lectures, and infographics.
  • After every 4 modules, participants will undergo an Inline quiz.
  • A mid-term exam after the completion of 50 percent of the modules
  • It’ll be followed by the Term-end Exam after completion of all the modules
  • The grades acquired in all the above assessment will be averaged out for an overall percentage calculation
  • Participants who score more than 4 Stars as an overall grade in Stage I, they will become eligible for the Stage II Certification.

    Please visit the certification policy for more details: 
    http://equest.co.in/admission-policy/

    Stage II Certification

  • Stage II will consist of a Proctored Online exam and a Physical Workshop (wherever necessary) at QCI approved
  • After passing the exam, students will become eligible for a professional certificate. 

    What types of courses do you offer?
    We offer multiple courses in the following categories such as Quality, Education, Healthcare, laboratory, Agriculture, Environment etc.

    How much do they cost?
    The cost varies from one course to another. Please go to each course to find out the cost.

    Do you provide a soft copy of all modules?
    Yes. We provide course books in the PDF form which are prepared by our subject matter experts. It is not downloadable.

    Will I receive a certificate of completion?
    Yes.

    Important Points for the certification:

  • After completion of each Inline Quiz, the learner can access the next set of modules
  • At least 45 minutes is required for each module to access the next module
  • The learner needs to score an average of 4 Star or more for the Professional Certification Exam.

    Do you have any course for free?
    No. All courses are paid.  We give discounts on various courses from time to time. For more detail, please visit our site.

    What browsers are compatible with eQuest e-learning system?
    eQuest learning system is optimized for Firefox, Google Chrome, and Internet Explorer.

    Can I enroll for more than one course at the same time?
    You may register for multiple courses at our platform. 

    What if I am unable to attend the programme I applied for?
    There is a provision to complete the programme within 6 months.

    I have forgotten my password what I should do?
    If you have forgotten your password, click on the given link: http://equest.co.in/my-account/lost-password/

    Can I get a refund if I change my mind after registration?
    No.  Programme fee will be not refunded under any circumstances. It can’t be adjustable against any other programme of eQuest.

    What’s eQuest’s certification policy?
    We have two steps of the certification process where you’ll get two certificates after successful completion.

    First is the Participation Certificate and the second one is the Professional Certificate. Please, visit http://equest.co.in/certification-policy/ for more details.

    How I’ll enter in the 2nd stage?
    Once you get the participation certificate. Learners will be allowed to register for the Stage II. For more detail, please visit the following link:   http://equest.co.in/certification-policy/

    What are the types of the exam?
    1: Inline Quiz:
     Multiple Choice Questions (MCQs)
    2: Midterm Exam: MCQ Questions, Image-based Quiz, and 2 small Case Studies
    3: End term Exam: MCQ Questions, Image-based Quiz, and 1 Case Study

    How many attempts can you give to a learner for the certification?
    1: Inline Quiz:
     Three attempts
    2: Midterm Exam:
     Only one attempt
    3: End term Exam:
     Only one attempt

    What is the duration of exams?
    1: Inline Quiz:
     30 Minutes
    2: Midterm Exam:
     45 Minutes for Exam and 30 Minutes for Case Studies
    3: End term Exam:
     60 Minutes for Exam and 30 Minutes for Case Studies

    What are eQuest Terms & Conditions?
    If you are going to register with eQuest, you must follow the terms and conditions for programmes. These are:
    Terms of Service
    eQuest Honour Code
    eQuest Admission and Certification Policy
    All concerned laws(International, National and State level)
    For detail, you can visit the following link: http://equest.co.in/equest-terms-service/

    What’s eQuest Honour Code?

    Honour Code is a set of ethical principles which governs an academic community. By using our eQuest Services, you agree to be bound by eQuest Honour Code. These are:

  • You will maintain only one account with the eQuest.
  • You will complete all exams without any external support.
  • You will not submit your work for or to any other person.
  • You will not engage in any activity that will dishonestly improve the result or hurt the results of the others.
  • You will not post answers to the problems that are being used to assess the other learners
  • You will respect all the Copyrights NORMS

    (http://equest.co.in/honour-code/ )

Honour Code – Quality Council of India

equest.co.in

Honour Code By using our eQUEST Services, you agree to be bound by Honour Code. While using Service you agree that: You will maintain only one account with the eQuest …

  • How can one verify the eQuest certificate?
    We have developed a robust and convenient way to verify a certificate assigned by e-QUEST. After entering certificate ID, you can verify your certificate here: http://equest.co.in/validate-certificate/

Validate Certificate – Quality Council of India

equest.co.in

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